T: 1800 WAYOUT (1800 929 688)

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WAYOUT Payment, Shipping & Returns Policy

Payment Options

When you order products online from WAYOUT Evacuation Systems Pty Ltd, you agree to pay the stated price for that product (and applicable shipping charges). All prices are listed in Australian Dollars (AUD) and include Australian GST.

WAYOUT Evacuation Systems Pty Ltd currently only accepts online payment by PAYPAL. If you wish to pay by electronic funds transfer or personal cheque please contact Wayout Evacuation Systems Pty Ltd.

Orders are released for dispatch only upon receipt of cleared payment in full. All costs associated with dishonored cheques or credit card transactions are borne by the purchaser.

Shipping Terms

All postage within Australia is by Australia Post standard postage (except orders over $50 which will be sent via Registered Post) or courier. Express postage is available at an additional cost. All postage quoted is for delivery to Australian domestic addresses. Couriers will not deliver to PO Box address. Please advise your normal delivery address. If we require a street address instead of a PO Box we will contact you.

Should you require Express Post or would prefer your items to be sent by Australia Post Registered Mail additional charges will apply (for orders under $100) - please contact Wayout Evacuation Systems Pty Ltd. For large orders we may elect to utilise an alternative carrier. If this happens you will be advised via email.

Australia Wide Shipping & Handling Charges

P&H Charge Product Price Range
$10.00 $0.01 - $9.99
$10.00 $10.00 - $49.99
$15.00 $50.00 - $99.99
$20.00 $100 - $199.99
$25.00 $200 +

For international orders, please contact Wayout

We aim to dispatch in-stock items within two working days of receipt of payment. For large or custom orders, delivery time will be advised.

Due to factors beyond our control there can, at times, be delays for which we cannot take responsibility. We will, however, try to keep you informed at all times as to the progress of your order.

The deposit of goods with our nominated carrier for shipment constitutes supply for the purposes of this agreement, and, as a consequence, all risk associated with the loss of, or damage to, goods in transit rests with the purchaser. Similarly, the costs of, and sole responsibility for, transit insurance rests with the purchaser.

Should you wish us to send your items by registered mail or insure them please contact Wayout Evacuation Systems Pty Ltd.

Refunds and Returns

Returns will only be accepted if the Product is faulty or different from how it was described or shown. Items cannot be exchanged for any other reason. You must contact WAYOUT Evacuation Systems Pty Ltd prior to the return of such items for further instructions on the return process and to register your return and reason for return.

General

You are not permitted to re-sell WAYOUT Evacuation Systems Pty Ltd products to a third party without prior written consent from Wayout Evacuation Systems Pty Ltd.

The purchaser agrees to indemnify and hold harmless WAYOUT Evacuation Systems Pty Ltd and associated companies, and all officers and agents, from any liabilities that may arise from activities associated with the supply, or failure to supply, goods or services.